SITUATION

We were request to search a supplier of equipment for an auto. The customer has a bad relationship with the supplier. He could no longer continue to cooperate. It is very important for service stations to maintain high service speed and maintain the quality of parts. But recently, the supplier has begun to delay delivery deadlines. The quality of the parts has also deteriorated. Our client began to lose customers, because they did not want to wait long and did not always agree to the low-quality details received.
The task
We needed to form a commodity matrix to search for a supplier.
We needed to find a supplier of goods with favorable terms of cooperation.
We needed to conclude a cooperation agreement.
The solution to the problem
1
We conducted a marketing study to identify parts that too often fail. It turned out that it was gas equipment. Other parts were delivered on time and did not fail.
2
Next, we began searching for suppliers that can guarantee quick delivery and good quality equipment.
3
After we negotiated and signed a contract for cooperation
As a result of our work, we were able to highlight the weaknesses of our client and find a good solution. If you have fully formed processes, you may find yourself in a dependent position. You may have problems with one commodity group, but this will affect your entire business as a result. And customers can start leaving you. If you want to close the weaknesses of your business - submit the request on the Fincraft Capital website.
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